Common Questions
Everything you need to know about our platform, security, and pedagogy.
Q.How does the AI Lesson Generator work?
Our platform uses advanced large language models (Claude Sonnet 4.5) specifically tuned for pedagogy. You provide a topic, level, and duration, and we generate a structured lesson plan with objectives, activities, and materials.
Q.Why can I only generate one lesson per day initially?
To ensure security and prevent fraudulent bulk generation, all new purchases enter a 7-day 'Reflection Period'. During this time, you can generate one full lesson every 24 hours. After 7 days, your account is fully unlocked.
Q.Can I unlock my account for immediate generation?
Yes. If you need to generate multiple lessons immediately, you can choose to 'Unlock Full Speed' in your dashboard. By doing so, you explicitly waive your 7-day right of regret as per Brazilian Consumer Law (Art. 49 CDC) for that specific purchase.
Q.Do you offer refunds?
Yes, we comply with the Brazilian 'Right of Regret'. You have 7 days from the purchase date to request a full refund, provided you have not waived this right to unlock immediate generation speed.
Q.Is my personal data safe?
Absolutely. We are fully compliant with LGPD (Brazil's General Data Protection Law). We do not sell your data, and we use industry-standard encryption to protect your account and lesson history.
Q.How do I contact support?
You can reach us at support@createyourlessons.com. We aim to respond to all pedagogical and technical queries within 24-48 business hours.
Can't find what you're looking for? Reach out to our team at support@createyourlessons.com